GOOD PEOPLE. GREAT FITS.FROM OUR STORE TO YOUR EVERYDAY FREE PICKUP IN OXNARD · SHIPS FROM CALIFORNIA

SHIPPING & STORE PICKUP

Short version: we ship within the U.S. by USPS on Mondays, Wednesdays, Fridays and Saturdays. Pickup in our Oxnard store is free, with a photo ID.

Where we ship

  • We ship to addresses in the United States, including PO boxes (USPS). We do not ship internationally yet.

Shipping rates

  • Shipping is calculated at checkout from your delivery address and your order. You see the shipping options and the exact price before you pay.
  • Sales tax is calculated at checkout from your delivery address.

When we ship

  • We ship on Monday, Wednesday, Friday and Saturday, except days the post office is closed.
  • Order cutoffs (Pacific Time): Monday 12:00 PM, Wednesday 11:00 AM, Friday 12:00 PM, Saturday 12:00 PM. Orders placed after a cutoff go out on the next shipping day. Every order ships within 3 business days of being placed. If we ever cannot, we will email you, and you can choose to wait or cancel for a full refund.
  • We look at every order ourselves. Your card is authorized at checkout, but a shipped order is charged only when it ships (when we buy the shipping label). The hold on your card usually lasts up to 7 days. If we cannot fill or ship your order before it ends, we cancel it, you are not charged and the hold is released.
  • Delivery times are USPS estimates, not guarantees. They start when the package leaves our store.

Store pickup (free)

  • Choose store pickup at checkout to skip shipping. Pickup is free and has no address to enter.
  • You choose how to pay: online (your card is charged when you pick up) or at our register (your card is only held, not charged, and we release the hold after you pay at the register).
  • We will email you when your order is ready. Pickup is during store hours (Mon–Fri 11:00 AM–7:00 PM · Sat 10:30 AM–7:00 PM · Sun 10:30 AM–5:30 PM (Pacific Time)), usually at least 3 hours after you order.
  • Bring your order number and a photo ID. The name on the ID must match the name on your payment.
  • If someone else will pick up, tick "Someone else will pick up my order" at checkout and enter that person's first and last name exactly as on their photo ID (a middle name is optional). Only one pickup person can be named, and it cannot be changed after you order.
  • We cannot hand over an order without the order number and a matching photo ID. If the ID does not match, we do not charge your card. The order stays on hold, and you can come back with the right ID within the 5 days.
  • Please pick up within 5 days of placing your order. Your card is charged only when you pick up. If the order is not picked up in time, we cancel it and your card is not charged.
  • When your order is ready, our email includes a 4-digit pickup code. Tell us the code at the counter. If you cannot find it, your photo ID is enough.
  • At pickup, the person collecting prints their name and signs a short pickup slip listing the items.
  • Pickup address: 2414 Saviers Rd., Oxnard, CA 93033.

Tracking

  • You will receive an email with a tracking number when your order ships. Your order page (the "View your order status" link in your order e-mails) shows the status too.

Address mistakes and undeliverable packages

  • Please check your address before you pay. If a package comes back because of an address error, contact us. We can ship it again once the return reaches us; the new shipping cost is yours.

Damaged or missing items

  • See our Returns & Refunds page, or email help@fashionamigos.com.

Last updated October 2026.