PRIVACY POLICY
Fashion Amigos is a family clothing store at 2414 Saviers Rd., Oxnard, CA 93033, operated by Amigos Fashion. This policy explains what we collect when you visit fashionamigos.com or buy from us online, why, and who we share it with. Effective October 30, 2026. Questions: help@fashionamigos.com.
What we collect
- When you order: your name, e-mail address, phone number if you give one, shipping and billing address, the items you ordered, and the order and payment status. For store pickup, the name of the person picking up if you name someone else.
- How the visit that led to your order started, while the store has visit statistics switched on: the name of our own link you followed (for example our Instagram post) or the website you came from (for example google.com). We use it to learn which of our posts lead to orders. Nothing else about your browsing is attached to your order.
- Payment details: you enter your card on Stripe's secure checkout page. We never see or store your full card number or security code. Stripe tells us whether the payment worked, the card brand and last 4 digits, and the results of its address and security-code checks.
- At store pickup we look at your photo ID to match the name on the order. We record only that the ID was checked. We do not copy or keep your ID.
- At store pickup, the person collecting the order prints their name and signs a paper pickup slip that lists the order number and items. We keep the signed slip in the store for 6 months (to settle payment disputes), then shred it. It has no ID number and no full card number. We may also take a photo of the signed slip and keep it in our private order records for the same 6 months, then delete it.
- Messages you send us by e-mail, such as questions and return requests, and the photos you attach.
- Your choice about marketing e-mails at checkout.
- Technical information: our hosting provider keeps standard security logs (such as IP address, browser type and the pages requested) to run and protect the site.
- Anonymous visit statistics, only while the store has them switched on: which pages and products are viewed, words typed into the store search box, items added to or removed from the bag, how long a page stays open, and how a visit started (for example a link from Instagram). They use a temporary identifier that changes every day. They do not include your name, e-mail, phone, address or IP address.
- Back-in-stock alerts: if you ask us to tell you when a sold-out size is back, we keep your e-mail address, the product and the size. We use the address for that one alert only, never for marketing, and we delete it as soon as the alert is sent or stopped, or after 90 days if the size does not come back.
- Items you save and your shopping bag stay in your own browser until you check out. One exception: if you are signed in to a customer account and agreed to marketing e-mails, we may keep a copy of the items in your bag (product, size and quantity) so we can send you one reminder if you leave them there. We delete the copy when you empty the bag, check out or turn marketing e-mails off.
How we use it
- To take, pack, ship or hand over your order, calculate shipping and sales tax, and process refunds and returns.
- To send order e-mails (confirmation, shipping, pickup and refund updates) and the back-in-stock alerts you ask for.
- To contact you about your order if we have a question (by e-mail, or by phone if you gave a number). We do not use your phone number for marketing.
- To prevent fraud and protect the site.
- To answer your questions.
- To send marketing e-mails only if you tick the box at checkout or otherwise agree. You can unsubscribe in any marketing e-mail or by writing to us. Order e-mails are separate and are still sent.
Who we share it with
We share only what each company needs to do its job for us:
- Stripe: card payments, sales-tax calculation and fraud screening. See stripe.com/privacy.
- Resend: sending our e-mails.
- Shipping: the U.S. Postal Service and the label services we use to buy postage and follow packages (Pirate Ship and EasyPost) receive your name, shipping address and package details.
- Cloudflare: hosting and security for the website.
- Anyone the law requires us to share with, for example to answer a valid legal order.
We do not sell your personal information, and we do not share it for advertising.
Cookies, online tracking and Do Not Track
- We do not use advertising or social media trackers, and we do not track you across other websites. We do not let other companies do that on our site.
- Your bag and saved items are kept in your browser's storage. Cloudflare may set a small security cookie to protect the site from abuse. Stripe's checkout page is run by Stripe under its own privacy policy.
- Because we do not track you across sites, the site works the same whether or not your browser sends a "Do Not Track" signal.
How long we keep it
- Order, payment and tax records: as long as tax and accounting law requires, usually several years.
- E-mails and return photos: as long as we need them to finish your request and handle any follow-up.
- Signed store pickup slips: 6 months, then shredded. A photo of the slip, if we took one: 6 months, then deleted.
- Visit statistics: kept only in anonymous, combined form.
Your choices
- You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can ask us to stop marketing e-mails. Email help@fashionamigos.com from the address you used to order. We may need to confirm it is you. Some records, such as tax records, we must keep.
- We will not treat you differently for asking.
Security
- The site uses encrypted connections (HTTPS). Order records can be seen only by the store owner and authorized staff. Card handling is done by Stripe. No method is perfectly secure, so please do not e-mail us card numbers or ID documents.
Children
- This site is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
- When we change this policy, we post the new version on this page with a new effective date. If a change materially affects how we use information you already gave us, we will also tell you by e-mail or with a notice on the site.
Contact
- Fashion Amigos (Amigos Fashion), 2414 Saviers Rd., Oxnard, CA 93033. help@fashionamigos.com.